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Duo Editions Update: Customer FAQ

We’ve made some changes to our product line. Here’s what changes on February 8, 2017.


I’ve already purchased Duo’s Platform Edition, what edition am I on now?

Duo’s Platform Edition is now called Duo Access. Don’t worry, there are no changes to pricing, and you’ll continue to enjoy the same functionality and support that you had before. We’ve even added a few new features for you!

I’ve already purchased Duo’s Enterprise Edition, what edition am I on now?

Duo’s Enterprise Edition is now called Duo MFA. Don’t worry, there are no changes to pricing, and you’ll continue to enjoy the same functionality and support that you had before. We’ve even added a few new features for you!

I’ve already purchased Duo’s Business Edition, what edition am I on now?

We are not making any changes to Duo’s Business Edition for existing customers. Don’t worry, there are no changes to pricing, and you’ll continue to enjoy the same functionality and support that you had before.

I am already using Duo’s Personal Edition, what edition am I on now?

Duo’s Personal Edition is now called Duo Free. Don’t worry, you’ll continue to enjoy the same functionality and support that you had before at no cost for up to 10 users.

What are the new capabilities of the new Duo Beyond edition?

With Duo Beyond, you can ensure that only corporate devices are allowed to access sensitive applications and privileged accounts. You can also provide remote access to certain applications without exposing the entire network. Visit the Duo Beyond page to find a summary of all the new features in this edition.

What new features did you add to Duo Access?

With Duo Access, you can now launch phishing simulations to assess your exposure to targeted phishing attacks. Visit the Duo Access page to find a summary of all the features in this edition.

What new features did you add to Duo MFA?

With Duo MFA, you can now get a security overview of all the devices in your environment, without lifting a finger. Visit the Duo MFA page to find a summary of all the features in this edition.

How do I find out what Duo Edition I am currently on?

You can find out which Duo Edition you are on by navigating to the ‘Billing’ page of your Duo administrator console.

How do I upgrade to a higher Duo Edition?

You can upgrade to a higher Duo Edition from the ‘Billing’ page of your Duo administrator console by selecting the plan you would like to move to. If you have a Duo account manager, you should reach out to your account manager to discuss your upgrade.