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Identity and access management that scales with your managed business

Identity is the new perimeter, and in an era of increasing cyber threats, your clients need more than basic protection. Duo Identity and Access Management, available through the Secure MSP Center offer on Cisco’s MSLA program, delivers a complete, security-first platform that helps your clients stay ahead of attackers while you scale your business.

Identity and access management that scales with your managed business

Your customers think they’re protected

Attackers now expect MFA. They've evolved tactics: MFA bypass, stolen sessions, deepfake social engineering, and fallback exploitation. Identity faces attack at every lifecycle stage. Traditional IAM solutions treat security as an afterthought, leaving customers exposed and services difficult to scale. Duo IAM changes this equation.

Identity & access management built for security

Duo IAM builds security in from day one, offering a complete platform with MFA, Single Sign-On, device trust, and passwordless access included. Your customers get secure access to every application, on any device, from anywhere—without complexity. Duo's multi-tenant architecture is built for MSPs. Manage policies, monitor logs, and respond to threats across all customer accounts from a single pane of glass while deploying in days.

Identity and access management built for security

End-to-end phishing resistance

Phishing, MFA bypass, session hijacking, and deepfake social engineering are now standard attacker tools and MSPs are expected to stop them across diverse customer environments. Duo IAM gives MSPs the tool to protect the entire identity lifecycle, from secure enrollment to cookieless sessions and verified help desk recovery. Every vulnerable moment is covered. Duo's proximity-verifying, phishing-resistant authentication closes every gap without security keys or extra hardware. Roll out enterprise-grade protection across your entire customer base quickly and consistently.

End-to-end phishing resistance

Cisco Identity Intelligence

Siloed identity tools leave organizations blind to risk. Duo IAM delivers Cisco Identity Intelligence, providing cross-platform visibility and user risk assessments. For MSPs, this means offering Identity Security Assessments as a monetizable service, catching misconfigurations before they become incidents, and delivering proactive identity hygiene as part of every engagement.

  • Make identity risk visible.
  • Catch threats earlier.
  • Become indispensable.
Cisco Identity Intelligence

Why Duo Matters for MSPs

While Duo IAM serves as the identity foundation, the Secure MSP Center bundle offers three integrated layers of protection.

Duo

Enforces adaptive authentication, verifies device health, and ensures only secure endpoints access corporate resources

Umbrella

Blocks malicious websites, phishing, and suspicious domains at the DNS layer, protecting users everywhere

Secure Endpoint

Detects and remediates endpoint threats, ensuring devices stay protected wherever they are

By unifying network, endpoint, and identity security through the Secure MSP Center offer, MSPs can eliminate tool sprawl, reduce operational overhead, and deliver comprehensive, multi-layered defense—all under one agreement, one SKU, and predictable monthly billing.

The MSLA program: Built for MSPs to scale

  • Single SKU, single agreement: MSLA-SEC-SUB unlocks Duo, Umbrella, and Secure Endpoint under one master agreement
  • Available through Distribution: Contact your preferred distributor to request the Secure MSP Center offer
  • Monthly billing: Predictable, recurring costs aligned to how MSPs operate and invoice
  • Flexible deployment: Standalone Duo IAM or secure orchestration with Umbrella and Secure Endpoint through Secure MSP Center
  • Zero upfront costs: Place a zero-dollar order to begin, avoiding any upfront investment to you or your customers
The MSLA program: Built for MSPs to scale

Ready to turn identity security into a managed revenue stream?

Duo IAM, delivered through your managed practice and purchased through the MSLA program, gives you the platform, the pricing model, and the partner support to build a service customers will never want to leave.

SMBs are in the crosshairs—81% of U.S. small businesses suffered a data or security breach last year, with response costs ranging from $120,000 to $1.24 million. Your customers need advanced technologies, specialized expertise, and scalable solutions. The Secure MSP Center offer positions you to deliver exactly that—while building recurring revenue and customer stickiness.

Ready to turn identity security into a managed revenue stream

FAQs

  • What is Duo IAM and how does it differ from basic MFA?

    Duo IAM secures the entire identity lifecycle across three pillars: a complete IAM platform with MFA, SSO, and device trust; end-to-end phishing resistance from enrollment to session protection; and Cisco Identity Intelligence that shares risk insights across your entire security stack. It's not a point solution. It's the foundation of a managed identity security practice.

  • What is the Cisco MSLA program and how does it work for MSPs?
  • Can Duo IAM integrate with existing identity providers?
  • Which compliance frameworks does Duo IAM support?
  • Can we deploy just Duo, or do we need all three products?

Stop patching identity gaps. Start building a practice that lasts

Attackers hate Duo. Users love it. Duo IAM gives MSPs a complete, security-first identity platform, a proven managed service framework, and a pricing model built for recurring revenue at scale.

One agreement. Complete identity security. Competitive pricing for MSPs.

I was blown away with the simplicity of Duo’s MSP program. They removed all the upfront expenses and commitments that prohibit newer MSPs from partnering with a vendor… Duo’s product is so easy to use that it didn’t require a large engineering investment to get up to speed.

Read the full case study

Michael Piekarski

Director of Cybersecurity, Arraya Solutions

Interested in the Cisco Managed Service License Agreement (MSLA) program?

MSLA is ideal for MSPs with two-tier relationships who are looking for a wider variety of Cisco solutions, partner incentives, and traditional invoicing through a comprehensive and customizable program tailored to your business needs.

  • Traditional Cisco invoicing
  • Cisco partner program incentives
  • Click-to-Accept agreement based on existing purchasing agreements
  • Wide variety of Cisco solutions
Interested in the Cisco MSLA program

Ready to secure your organization?

Experience for yourself why Duo is one of the most trusted access management tools. Try it for free, explore editions, and connect with security experts.