Skip navigation
Self-Service Portal

Let Users Manage Their Own Devices

Reduce Help Desk Time

Save yourself training and support time by enabling Duo’s Self-Service Portal for users to manage their own devices. Users can easily:

  • Enroll an additional phone or tablet for authentication
  • Reactivate Duo Mobile on an existing phone number (convenient for upgrades)
  • Create custom names for devices
  • Set default devices or remove existing devices

Administrators can enable the portal for selected web integrations. This feature is available for all Duo MFA accounts.


Users can set their preferred authentication method, so they can log in by Duo Push (or any other method) automatically. To use a different method, they can easily cancel login requests and choose a new method. Learn More