Array SSL VPN - FAQ

Does the RADIUS iframe configuration support the Duo Universal Prompt?

No. RADIUS configurations for Array AG that feature the traditional Duo Prompt with radius_server_iframe will reach end of life on March 30, 2024. Customers must migrate Array AG deployments to Duo Single Sign-On with the generic SAML application to use the Duo Universal Prompt, or to a RADIUS configuration that does not use the iframe before that date for continued Duo authentication.

Learn more about options for out-of-scope applications in the Universal Prompt update guide, and review the Duo End of Sale, Last Date of Support, and End of Life Policy.

Does Duo support the Array SPX VPN?

See answer in the Duo Knowledge Base

Why do I receive the message "Invalid Source File Path for import" when trying to upload the Duo theme from a Mac?

See answer in the Duo Knowledge Base

Can I configure the proxy for separate web and client Array SSL VPN portals?

See answer in the Duo Knowledge Base

Additional Troubleshooting

Need more help? Try searching our Array Knowledge Base articles or Community discussions. For further assistance, contact Support.