Common challenges and best practices
Even with a clear framework, zero trust adoption isn’t without its hurdles. Recognizing the common challenges upfront helps organizations prepare realistic strategies for overcoming them.
Addressing legacy systems
Older applications and infrastructure often lack the hooks for modern identity or segmentation controls. Rather than abandoning these systems outright, many organizations use wrappers, proxies, or segmentation to insulate them from direct exposure.
A phased rollout is often the most practical approach: start by surrounding critical legacy assets with tighter controls, then evaluate whether modernization or replacement is cost-justified.
Remember to prioritize legacy systems based on business impact and risk exposure, and plan gradual integration or replacement.
Avoiding user experience pitfalls
Zero trust can sometimes feel restrictive to end users if policies aren’t designed with usability in mind. Overly aggressive MFA prompts or slow access checks may frustrate employees and create workarounds.
Leverage adaptive authentication that adjusts requirements based on context, such as device health or location. Pair rollouts with clear training, communication, and feedback loops to ensure buy-in.
Ensuring continuous policy updates
Static policies quickly lose effectiveness in dynamic IT environments. Without a structured lifecycle for reviewing and updating rules, organizations risk either over-permissive access or excessive friction.
Treat policy management as an ongoing process, not a one-and-done solution. Use automation to enforce updates in real time, supported by continuous testing to confirm that new rules improve security without breaking workflows.