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Your Fastest Path to Data Security Begins with Duo Quick Start

Get 60 days of expert advice from our trusted deployment advisors and leave the stress of getting started behind!

Connect with Duo Quick Start

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What's Duo Quick Start?

Our customers love how easy Cisco Duo solutions are to deploy — and Duo Quick Start makes it even more painless with a 60-day deployment program to get you up and running seamlessly. We’ll accelerate your Duo deployment with advisement from a Duo Customer Solution Engineer (CSE) and Duo Customer Success Manager (CSM), with a project plan focused on your users’ needs.

Download the Quick Start Brief

Choosing a Level of Support That's Right for You

Duo Quick Start and Duo Care premium support services is now complemented by Duo's Software Support Service (SWSS) Enhanced Support. They all offer an amazing customer experience — but which one is right for you right now?

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Duo Quick Start

Duo Quick Start is a great fit for customers who are new to Duo and are ready to focus on deployment on a small-to-moderate scale.

Quick Start works best if your organization:

  • Seeks to protect 1 to 3 applications 

  • Has a user population between 500 and 1,500 

  • Plans to deploy the Duo Essentials and/or Duo Advantage features, including MFA and Duo Push, device trust, adaptive authentication and single sign-on (SSO) 

  • Has a start-to-finish deployment timeline of under 60 days

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SWSS Enhanced for Duo

SWSS Enhanced for Duo is for customers who need additional support to onboard and implement their product but feel equipped to be self-sufficient using Cisco best practices.

SWSS Enhanced could be right for you if your organization:

  • Has 3 or more applications and 1,500 or more users to protect

  • Needs 24/7 access to the Duo technical support hotline

  • Is looking for added guidance and support for initial product onboarding and implementation

  • Is interested in driving full adoption of the product

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SWSS Premium for Duo (Branded as Duo Care)

Duo Care offers premium support for customers looking for a longer-term trusted advisor or phased deployments over a timeline beyond 60 days.

Duo Care is also the right choice if your organization: 

  • Seeks to protect more than 3 applications 

  • Has a user population over 2,000 

  • Has complex IT environments and large, diverse user populations 

  • Needs extended support hours and access to a VIP support line

What's Included in Duo Quick Start?

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Trusted Advisors for Faster Deployments

Duo Quick Start provides a team of trusted advisors equipped with best practices and resources to help you deploy faster.  

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A Strategy for Success

Your CSE and CSM will consult with you remotely to plan a high-level architecture design that aligns with your needs and will advise on a strategy for implementation, application configuration, security policy and user enrollment. 

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On the FastTrack 

Honed over hundreds of successful customer deployments, our innovative FastTrack project planning guide will help ensure your deployment goes smoothly. Want to use your own project planning tool? No problem — we can support that too! 

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The Support You Need

Every Duo Quick Start customer also receives: 

  • A virtual kickoff meeting and 100% virtual engagement 

  • Technical implementation working sessions, including troubleshooting and root cause analysis 

  • Strategy and planning for user enrollment, application rollout, security policy, technical configuration and overall success 

  • A project retrospective meeting 

  • And more! 

How Can Quick Start Help Me?

Speed to Security

In less than two months, the Duo Quick Start team can help you prepare to get up to three applications and 1,500 users protected with effective data security solutions. 

Eliminating Roadblocks

The Duo Quick Start team is invested in your deployment success, helping you avoid common missteps in end user enrollment, application protection and more during rollout. 

Satisfied Users

Your team of deployment experts will ensure you have everything you need to painlessly enroll and educate your users. 

Get Duo Quick Start Now.

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