3 Reasons Customers Are Loving Duo Passport
The rise of multi-factor authentication (MFA) has been good for security. The merits of MFA have been so widely accepted that governments recommend it, cyber insurance providers often require it, and companies like Microsoft and Google are now mandating MFA for a variety of login use cases.
However, the rise of MFA has come with a correlated challenge: authentication fatigue.
Employees often struggle to navigate the complex web of passwords, authentication prompts and multi-factor authentication (MFA) requirements, leading to frustration and even bad behavior. Repeatedly entering credentials and performing MFA across multiple applications not only wastes time but can also incentivize employees to subvert authentication controls, eroding their security efficacy.
The problem of authentication fatigue is exactly why we introduced Duo Passport about six months ago. By enabling users to log in just once to their work device and gain secure access to applications throughout the day, Duo Passport eliminates the need for repetitive authentication. This frictionless approach to authentication not only boosts end user productivity, but also ensures strong authentication security is in place across diverse IT environments.
To review, Duo Passport delivers a seamless access experience by making the authentication process invisible to users. Upon login, Duo verifies the user's identity and the trustworthiness of the device, whether it's a corporate-managed device or registered with Duo. Once authenticated, Duo continually verifies trust for every access request based on adaptive and risk-based policies behind the scenes — without re-prompting users for authentication. This eliminates the need for users to constantly prove their identity, reducing authentication fatigue and streamlining their workflows.
Since its introduction, Duo Passport has been adopted by hundreds of customers and garnered positive feedback from users and administrators alike.
Here are the top 3 reasons customers are loving Duo Passport so far:
Simple Setup: Administrators have been pleasantly surprised by the ease of setting up Duo Passport, with only two clicks required. This simplicity translates into reduced administrative burden and faster implementation.
Serious Time Saved: So far, Duo Passport has seamlessly and securely saved users from hundreds of thousands of authentications, equivalent to literal months of time spent authenticating. This time-saving capability demonstrates the significant impact Duo Passport has on user productivity.
Minimal Support Cases: Once Duo Passport is up and rolling, the ongoing care and feeding of the feature is minimal. In the last month, there have been 0 help desk tickets associated with using Duo Passport.
As more MFA mandates are put in place, the importance of using a tool like Duo Passport only increases. By reducing authentication fatigue and providing a frictionless experience, Duo Passport empowers users to focus on their work while maintaining the robust security of MFA. The remarkable adoption rates, time saved and minimal administrative burden highlight the tangible value of implementing Duo Passport.
As organizations strive for a secure and seamless user login experience, Duo Passport emerges as the solution that bridges the gap between security best practice and delightful user experience.
Ready to enhance your organization's security and user experience? Explore Duo Passport today and unlock the power of seamless authentication or reach out to sales to learn more.