Last updated: March 24, 2016
Cookies are useful because they allow a website to recognize a user’s device. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.
Cookies do not typically identify you as an individual, just the device you are using. For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them see the section below headed “Information About Cookies.”
There are four different types of cookies we use:
Essential cookies. These are cookies that are required for the operation of our Services. For example, when you download certain online technologies, a cookie is set that identifies the software, version, and when it expires. We may use this information to alert you that a newer version of such software is available and/or if your subscription is going to expire. These cookies are necessary for the Services to operate properly. Without these cookies, services that you have asked for cannot be provided. We want you to understand these essential cookies, and why we use them, but we don’t need to get your consent to use them on our Services as we use these cookies only to provide you with services that you have requested.
Functionality cookies. These cookies allow our Services to remember choices you make, such as: remembering your username, preferences and settings; remembering if you’ve filled in a survey or taken part in a poll or contest or otherwise reacted to something on or through the Services, so you’re not asked to do it again; remembering if you’ve used any of our Services before; restricting the number of time you are shown a particular advertisement; remembering your location; and enabling social media components like Facebook or Twitter. The aim of these cookies is to provide you with a more personal experience so that you don’t have to reset your preferences each time you use our Services. We also use functionality cookies to enable you to comment on an article or provide enhanced services such as enabling you to view a video through the Services. As described below, you may disable any of these functional cookies; but if you do so, then various functions of our Services may be unavailable to you or may not work the way you want them to.
Analytical/Customization cookies. These cookies collect information about how visitors use and interact with our Services, for instance which pages they go to most often. These cookies also enable us to personalize content, greet you by name, and remember your preferences (e.g., your choice of language, country, or region). These cookies help us improve the way our websites work and provide a better, personalized user experience. Some of our analytical/customization cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.
Advertising/ targeting cookies. These cookies record your visit to our websites, the pages you have visited, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a website. We (and third-party advertising platforms or networks) may use this information to make our websites, content, and advertisements displayed on them more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising). These types of cookies are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of advertising campaigns.
To find out more about interest-based ads and your choices, visit these sites: Digital Advertising Alliance, the Network Advertising Initiative, and the Interactive Advertising Bureau (IAB) Europe and these links: http://www.allaboutcookies.org or http://www.youronlinechoices.com.
Some of the cookies we commonly use are listed in our cookies chart below This list is not exhaustive, but it is intended to illustrate primary reasons for certain types of cookies set by Duo Security and third parties on our Website and Services. Third parties may also set certain cookies on your device when you use our Services. In some cases, the third party has been hired to provide certain services on Duo Security’s behalf (e.g., website analytics).
|Service||Purpose||Cookie Name||Duration||Strictly Necessary||Category|
|Google Analytics||Web analytics||__utma||2 years||No||Analytics/Customization|
|Optimizely||A/B testing||optimizelyBuckets||10 years||No||Functionality|
|Shareaholic||Content sharing||apq||5 years||No||Functionality|
|AddThis||Content sharing||__atuvc||2 years||No||Functionality|
|Wistia||Video hosting||__distillery||1 year||No||Functionality|
|Marketo||Marketing automation||_mkto_trk||2 years||No||Advertising / Targeting|
|__cdrop||1 year||No||Advertising / Targeting|
|Duo||Trusted device feature||duo||1 day||No||Functionality|
|Endpoint security capability||trc xxxx yyyy||Forever||No||Functionality|
|Trusted device feature||fdc xxxx yyyy||Depends on admin config||No||Functionality|
We use Google Analytics, a web analysis-tool of Google Inc., 1600 Amphitheatre Parkway Mountain View, California, 94043, USA, (“Google”). Google Analytics uses “cookies” to track visitor interactions, which are textfiles being saved to your computer to help us analyze visits of our Website and how our Services are used. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information.
Google Analytics Help: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
If you do not want your usage of our Website and Services to be analyzed by Google, you can disable Google Analytics by using an add-on in your Internet browser. You can download and install the add-on at: https://tools.google.com/dlpage/gaoptout?hl=fr.
We use Google AdWords Remarketing to advertise Duo Security. AdWords Remarketing will display relevant ads tailored to you based on what parts of the Duo Security website you have viewed by placing a cookie on your machine. This cookie does not identify you or give access to your computer. The cookie is used to identify you as a visitor to certain of our web pages and enables use to show you ads relating to that page. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager.
If you wish to opt-out of Google Advertising, you may visit https://www.google.com/settings/ads and under “Ads on Google” and/or under “Google Ads Across the Web,” and click the “Opt out” link.
We give users the option to share our stories on social networks such as Facebook and Twitter. To deliver this service we link to the third party websites AddThis and Shareaholic. If you use our share buttons, you will be directed to a website controlled by AddThis and Shareaholic. We have no control over the cookies that AddThis and Shareaholic set when you use its services. You can opt out of AddThis cookies at http://www.addthis.com/privacy/opt-out and Shareaholic cookies at https://shareaholic.com/privacy/choices.
We occasionally link to external websites or other third party content. If you click on external links, you will be directed to a website controlled by a third-party. We have no control over the cookies that the third-party sets when you use its service.
These settings are usually found in the “options” or “preferences” menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the “Help” option in your Internet browser for more details.
The following links provide information on how to modify the cookie settings on some popular browsers.
Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies
If you wish to withdraw your consent at any time, you will need to delete your cookies using your Internet browser settings. For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org and http://www.youronlinechoices.com. While many companies involved in using advertising cookies and serving online behavioral advertising appear at the above links, not all do. Therefore, even if you choose to turn off cookies used by all of the companies listed, you may still receive some advertising cookies and some tailored advertisements from other companies.
You can also manage this type of cookie in the privacy settings on the web browser you are using. Please see above for more information.
If you do not wish to accept cookies in connection with your use of this Website or Services, you must stop using our Website and Services.
All About Cookies: Useful information about cookies can be found at: http://www.allaboutcookies.org
Internet Advertising Bureau: A guide to behavioral advertising and online privacy has been produced by the Internet advertising industry, which can be found at: http://www.youronlinechoices.com
We may also use electronic images known as web beacons on our Services - sometimes called “clear GIFs,” "single-pixel GIFs,” or “web bugs.” Web beacons are used to deliver cookies on our Services, count clicks/users/visitors, and deliver co-branded content or services. We may include web beacons in our promotional email messages or newsletters to determine whether messages have been opened and acted upon. The Services may also contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read cookies on your device.
In addition to the aforementioned cookies and web beacons, our Website also uses other technologies to store and retrieve data from your device. This may be done to maintain your preferences or to improve speed and performance by storing certain files locally.