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Citrix - Web Interface

Last Updated: April 11th, 2022


Duo integrates with Citrix Web Interface to add two-factor authentication to the Citrix Web Interface.

Citrix Web Interface 5.4 is part of XenApp 6.5, which is an end of life product. See the Citrix Web Interface 5.4 FAQ for additional information. Consider updating to Citrix Gateway and StoreFront for application delivery.

Connectivity Requirements

This application communicates with Duo's service on TCP port 443. Firewall configurations that restrict outbound access to Duo's service with rules using destination IP addresses or IP address ranges aren't recommended, since these may change over time to maintain our service's high availability. If your organization requires IP-based rules, please review this Duo KB article.

First Steps

Before moving on to the deployment steps, it's a good idea to familiarize yourself with Duo administration concepts and features like options for applications, available methods for enrolling Duo users, and Duo policy settings and how to apply them. See all Duo Administrator documentation.

You should already have a working primary authentication configuration for your Citrix Web Interface users before you begin to deploy Duo.

To integrate Duo with your Citrix Web Interface, you will need to install a local Duo proxy service on a machine within your network. This Duo proxy server will receive incoming RADIUS requests from your Citrix Web Interface, contact your existing local LDAP/AD or RADIUS server to perform primary authentication, and then contact Duo's cloud service for secondary authentication.

If you are already running a Duo Authentication Proxy server in your environment, you can use that existing host for additional applications, appending the new configuration sections to the current config. You don't have to set up a new Authentication Proxy server for each application you create. However, there are some cases where it might make sense for you to deploy a new proxy server for a new application, like if you want to co-locate the Duo proxy with the application it will protect in the same data center.

If you will set up a new Duo server, locate (or set up) a system to host the Duo Authentication Proxy installation. The proxy supports these operating systems:

  • Windows Server 2012 or later (Server 2016+ recommended)
  • CentOS 7 or later (CentOS 8+ recommended)
  • Red Hat Enterprise Linux 7 or later (RHEL 8+ recommended)
  • Ubuntu 16.04 or later (Ubuntu 18.04+ recommended)
  • Debian 7 or later (Debian 9+ recommended)

See detailed Authentication Proxy operating system performance recommendations in the Duo Authentication Proxy Reference.

Then you'll need to:

  1. Sign up for a Duo account.
  2. Log in to the Duo Admin Panel and navigate to Applications.
  3. Click Protect an Application and locate RADIUS in the applications list. Click Protect to get your integration key, secret key, and API hostname. You'll need this information to complete your setup. See Protecting Applications for more information about protecting applications in Duo and additional application options.
Treat your secret key like a password

The security of your Duo application is tied to the security of your secret key (skey). Secure it as you would any sensitive credential. Don't share it with unauthorized individuals or email it to anyone under any circumstances!

Install the Duo Authentication Proxy

If you will reuse an existing Duo Authentication Proxy server for this new application, you can skip the install steps and go to Configure the Proxy.

The Duo Authentication Proxy can be installed on a physical or virtual host. We recommend a system with at least 1 CPU, 200 MB disk space, and 4 GB RAM (although 1 GB RAM is usually sufficient). See additional Authentication Proxy performance recommendations in the Duo Authentication Proxy Reference.

  1. Download the most recent Authentication Proxy for Windows from Note that the actual filename will reflect the version e.g. duoauthproxy-5.7.3.exe. View checksums for Duo downloads here.
  2. Launch the Authentication Proxy installer on the target Windows server as a user with administrator rights and follow the on-screen prompts.

    When installing, you can choose whether or not you want to install the Proxy Manager. The Proxy Manager is a Windows utility that helps you edit the Duo Authentication Proxy configuration, determine the proxy's status, and start or stop the proxy service. Learn more about using the Proxy Manager. Installing the Proxy Manager adds about 100 MB to the installed size.

    If you do not want to install the Proxy Manager, you may deselect it on the "Choose Components" installer screen before clicking Install.

Silent Install

To perform a silent install on Windows, issue the following from an elevated command prompt after downloading the installer (replacing version with the actual version you downloaded):

duoauthproxy-version.exe /S

Append /exclude-auth-proxy-manager to install silently without the Proxy Manager:

duoauthproxy-version.exe /S /exclude-auth-proxy-manager
  1. Ensure that Perl and a compiler toolchain are installed. On most recent RPM-based distributions — like Fedora, RedHat Enterprise, and CentOS — you can install these by running (as root):

    $ yum install gcc make libffi-devel perl zlib-devel diffutils

    On Debian-derived systems, install these dependencies by running (as root):

    $ apt-get install build-essential libffi-dev perl zlib1g-dev

    If SELinux is present on your system and you want the Authentication Proxy installer to build and install its SELinux module, include selinux-policy-devel in the dependencies:

    $ yum install gcc make libffi-devel perl zlib-devel diffutils selinux-policy-devel
    $ apt-get install build-essential libffi-dev perl zlib1g-dev selinux-policy-devel
  2. Download the most recent Authentication Proxy for Unix from From the command line you can use curl or wget to download the file, like $ wget --content-disposition Depending on your download method, the actual filename may reflect the version e.g. duoauthproxy-5.7.3-src.tgz. View checksums for Duo downloads here.

  3. Extract the Authentication Proxy files and build it as follows:

    $ tar xzf duoauthproxy-5.7.3-src.tgz
    $ cd duoauthproxy-version-src
    $ make
  4. Install the authentication proxy (as root):

    $ cd duoauthproxy-build
    $ ./install

    Follow the prompts to complete the installation. The installer creates a user to run the proxy service and a group to own the log directory and files. You can accept the default user and group names or enter your own.

    If SELinux is present on the target server, the Duo installer will ask you if you want to install the Authentication Proxy SELinux module. Your selection affects whether systemd can start the Authentication Proxy after installation.

    If you choose to install the Authentication Proxy SELinux module and the dependency selinux-policy-devel is not present then the installer fails to build the module.

    SELinux Mode Default Response Result
    Enforcing Yes Choose 'yes' to install the Authentication Proxy's SELinux module. This permits start of the Authentication Proxy service by systemd. If you choose 'no' then the SELinux module is not installed, and systemd cannot start the Authentication Proxy service.
    Permissive No Choose 'no' to decline install of the Authentication Proxy's SELinux module. The Authentication Proxy service can be started by systemd. However, if you change SELinux from permissive to enforcing mode after installing the Duo proxy, systemd can no longer start the Authentication Proxy service. If you plan to enable SELinux enforcing mode later, you should choose 'yes' to install the Authentication Proxy SELinux module now.
Silent Install

To install the Duo proxy silently with the default options, use the following command:

sudo ./duoauthproxy-build/install --install-dir /opt/duoauthproxy --service-user duo_authproxy_svc --log-group duo_authproxy_grp --create-init-script yes

Append --enable-selinux=yes|no to the install command to choose whether to install the Authentication Proxy SELinux module.

Configure the Proxy

After the installation completes, you will need to configure the proxy.

The Duo Authentication Proxy configuration file is named authproxy.cfg, and is located in the conf subdirectory of the proxy installation. With default installation paths, the proxy configuration file will be located at:

Operating System Authentication
Proxy Version
Windows v5.0.0 and later C:\Program Files\Duo Security Authentication Proxy\conf\authproxy.cfg
Windows v4.0.2 and earlier C:\Program Files (x86)\Duo Security Authentication Proxy\conf\authproxy.cfg
Linux All /opt/duoauthproxy/conf/authproxy.cfg

Note that as of v4.0.0, the default file access on Windows for the conf directory is restricted to the built-in Administrators group during installation.

The configuration file is formatted as a simple INI file. Section headings appear as:


Individual properties beneath a section appear as:


The Authentication Proxy may include an existing authproxy.cfg with some example content. For the purposes of these instructions, however, you should delete the existing content and start with a blank text file.

Duo Authentication Proxy Manager

The Duo Authentication Proxy Manager is a Windows utility for managing the Authentication Proxy installation on the Windows server where you install the Authentication Proxy. The Proxy Manager comes with Duo Authentication Proxy for Windows version 5.6.0 and later.

The Proxy Manager cannot manage remote Duo Authentication Proxy servers, nor can you install the Proxy Manager as a stand-alone application. There is no Proxy Manager available for Linux. The Proxy Manager only functions as part of a local Duo Authentication Proxy installation on Windows servers.

Learn more about using the Proxy Manager in the Duo Authentication Proxy Reference before you continue.

To launch the Proxy Manager utility:

  • Open the Start Menu and go to Duo Security.
  • Click the Duo Authentication Proxy Manager icon to launch the application. You must have administrative privileges on the Windows server and accept the prompt for elevation.
  • The Proxy Manager launches and automatically opens the %ProgramFiles%\Duo Security Authentication Proxy\conf\authproxy.cfg file for editing.

Use the Proxy Manager editor on the left to make the authproxy.cfg changes in these instructions. As you type into the editor, the Proxy Manager will automatically suggest configuration options. Accepting these suggestions helps make sure you use the correct option syntax.

As you follow the instructions on this page to edit the Authentication Proxy configuration, you can click Validate to verify your changes (output shown on the right).

When you complete the Authentication Proxy configuration steps in this document, you can use the Save button to write your updates to authproxy.cfg, and then use the authproxy.cfg button to start the Authentication Proxy service before continuing on to the next configuration steps.

If you do not use the Proxy Manager to edit your configuration then we recommend using WordPad or another text editor instead of Notepad when editing the config file on Windows.

Configure the Proxy for Duo Only Authentication

At the top of your authproxy.cfg, create a [duo_only_client] section. This section has no additional parameters to configure.


When using the [duo_only_client] configuration, the Authentication Proxy will ignore primary credentials and perform Duo factor authentication only.

Configure the Proxy for Your Citrix Web Interface

Next, you need to set up the Authentication Proxy to work with your Citrix Web Interface. Create a [radius_server_duo_only] section and add the properties listed below. If you've already set up the Duo Authentication Proxy for a different RADIUS Duo-only application, append a number to the section header to make it unique, like [radius_server_duo_only2].



Your integration key.


Your secret key.


Your API hostname (e.g. "").


The IP address of your Citrix Web Interface.


A secret to be shared between the proxy and your Citrix Web Interface. If you're on Windows and would like to encrypt this secret, see Encrypting Passwords in the full Authentication Proxy documentation.


The mechanism that the Authentication Proxy should use to perform primary authentication. This should correspond with a "client" section elsewhere in the config file.


Do not perform primary authentication. Make sure you have a [duo_only_client] section configured.

This parameter is optional if you only have one "client" section. If you have multiple, each "server" section should specify which "client" to use.



The port on which to listen for incoming RADIUS Access Requests. If you have multiple RADIUS server sections you should use a unique port for each one.

Default: 1812.


Either "safe" or "secure":


In the event that Duo's service cannot be contacted, users' authentication attempts will be permitted if primary authentication succeeds. This is the default.


In the event that Duo's service cannot be contacted, all users' authentication attempts will be rejected.


The IP address of your second Citrix Web Interface, if you have one. You can specify additional devices as as radius_ip_3, radius_ip_4, etc.


The secrets shared with your second Citrix Web Interface, if using one. You can specify secrets for additional devices as radius_secret_3, radius_secret_4, etc. If you're on Windows and would like to encrypt this secret, see Encrypting Passwords in the full Authentication Proxy documentation.

A completed config file for radius_server_duo_only with no primary authenticator should look something like:


Make sure to save your configuration file in your text editor — or validate and save in the Proxy Manager for Windows — when you're finished making changes.


View video guides for proxy deployment at the Authentication Proxy Overview or see the Authentication Proxy Reference for additional configuration options.

Start the Proxy

If you installed the Duo Authentication Proxy Manager utility (available with 5.6.0 and later), click the Start Service button at the top of the Proxy Manager window to start the service.

To start the service from the command line, open an Administrator command prompt and run:

net start DuoAuthProxy

Alternatively, open the Windows Services console (services.msc), locate "Duo Security Authentication Proxy Service" in the list of services, and click the Start Service button.

Authentication Proxy v5.1.0 and later includes the authproxyctl executable, which shows the connectivity tool output when starting the service. The installer adds the Authentication Proxy C:\Program Files\Duo Security Authentication Proxy\bin to your system path automatically, so you should not need to specify the full path to authproxyctl to run it.

From an administrator command prompt run:

authproxyctl start

If the service starts successfully, Authentication Proxy service output is written to the authproxy.log file, which can be found in the log subdirectory.

If you see an error saying that the "service could not be started", open the Application Event Viewer and look for an Error from the source "DuoAuthProxy". The traceback may include a "ConfigError" that can help you find the source of the issue.

Stop and restart the Authentication Proxy service by either clicking the Restart Service button in the Duo Authentication Proxy Manager or the Windows Services console or issuing these commands from an Administrator command prompt:

net stop DuoAuthProxy & net start DuoAuthProxy

To stop and restart the Authentication Proxy using authproxyctl, from an administrator command prompt run:

authproxyctl restart

Open a root shell and run:

# /opt/duoauthproxy/bin/authproxyctl start

To ensure the proxy started successfully, run:

# /opt/duoauthproxy/bin/authproxyctl status

Authentication Proxy service output is written to the authproxy.log file, which can be found in the log subdirectory.

To stop and restart the Authentication Proxy, open a root shell and run:

# /opt/duoauthproxy/bin/authproxyctl restart

If you modify your authproxy.cfg configuration after initial setup, you'll need to stop and restart the Duo Authentication Proxy service or process for your change to take effect.

Configure Citrix Web Interface

Configure Your Citrix Web Interface Server

  1. Log in to the Citrix Web Interface Management Console.
  2. Navigate to XenApp Web Sites and click on Authentication Methods.
  3. Confirm that only Explicit is checked and click properties
    CWI Explicit
  4. Click on Two-Factor Authentication and select RADIUS for the Two-factor Setting.
  5. Add a RADIUS server and enter the authentication proxy IP address as the server address and 1812 for the server port. Configure the Timeout to 60 seconds and save your configuration.
    CWI Explicit Properties
  6. Create a new text file in the Citrix Web Interface \conf folder called radius_secret.txt.
    Type the radius_secret from the authentication proxy configuration in the radius_secret.txt file.
    CWI Radius Secret
    (The location for this file is given by the RADIUS_SECRET_PATH configuration value in the web.config file (for sites hosted on IIS) or web.xml file (for sites hosted on Java application servers). The location given is relative to the \conf folder for sites hosted on IIS and relative to the /WEB_INF directory for sites hosted on Java application servers.) Typically the location will be similar to: C:\inetpub\wwwroot\Citrix\Xenapp\conf.
  7. On the Citrix Web Interface server open the web.config (IIS Hosted) or web.xml (Java Apps) file and add the Citrix Web Interface IP address as the "RADIUS_NAS_IP_ADDRESS".
    CWI Config

Test Your Setup

  1. First enroll users by using the Duo Security's Bulk Enrollment feature. See our documentation for Bulk Enrollment in the Administration Guide.
  2. Once users are enrolled, start Your Citrix Web Interface Client and enter your username and password.
    CWI Login

In the input field you may enter a Duo factor option:

push Perform Duo Push authentication. You can use Duo Push if you've installed and activated Duo Mobile on your device.
phone Perform phone callback authentication.
sms Send a new batch of SMS passcodes. Your authentication attempt will be denied. You can then authenticate with one of the newly-delivered passcodes.
A numeric passcode Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator. Examples: "123456" or "2345678".

If you wanted to use Duo Push (rather than a passcode) to authenticate, you would enter:

username: bob
password: hunter2
passcode: push

You can also specify a number after the factor name if you have more than one device enrolled (as the automatic push or phone call goes to the first capable device attached to a user). So you can enter phone2 or push2 if you have two phones enrolled and you want the authentication request to go to the second phone.


Need some help? Review troubleshooting tips for the Authentication Proxy and try the connectivity tool included with Duo Authentication Proxy 2.9.0 and later to discover and troubleshoot general connectivity issues.

Also take a look at our Citrix Knowledge Base articles or Community discussions. For further assistance, contact Support.