Documentation
Two-Factor Authentication for CyberArk Privileged Account Security
Last Updated: October 31st, 2024Contents
Duo helps secure your CyberArk Privileged Account Security Solution with two-factor authentication for Password Vault logins. In this type of configuration, users receive an automatic push or phone callback during login. Users who need to use a passcode may append it to their password when logging in.
If you have CyberArk Privileged Access v10 or later, try Duo Single Sign-on for CyberArk Privileged Access, which includes Duo Universal Prompt support.
Overview
To integrate Duo with your CyberArk Privileged Account Security Solution, you will need to install a local proxy service on a machine within your network. This Duo proxy server also acts as a RADIUS server — there's usually no need to deploy a separate additional RADIUS server to use Duo.
If you are already running a Duo Authentication Proxy server in your environment, you can generally use that existing host for additional applications, appending the new configuration sections to the current config.
Once configured, Duo sends your users an automatic authentication request via Duo Push notification to a mobile device or phone call after successful primary login.
This configuration doesn't support inline self-service enrollment. You'll need to create your users in Duo ahead of time using one of our other enrollment methods, like directory sync or CSV import. Read the enrollment documentation to learn more.
If you're using LDAP group lookup to assign privileges in CyberArk Privileged Account Security and want to preserve this behavior, we recommend using Duo's LDAP proxy with CyberArk instead of RADIUS.
This application communicates with Duo's service on SSL TCP port 443.
Firewall configurations that restrict outbound access to Duo's service with rules using destination IP addresses or IP address ranges aren't recommended, since these may change over time to maintain our service's high availability. If your organization requires IP-based rules, please review Duo Knowledge Base article 1337.
Effective June 30, 2023, Duo no longer supports TLS 1.0 or 1.1 connections or insecure TLS/SSL cipher suites. See Duo Knowledge Base article 7546 for additional guidance.
First Steps
Before moving on to the deployment steps, it's a good idea to familiarize yourself with Duo administration concepts and features like options for applications, and Duo policy settings and how to apply them. You'll need to pre-enroll your users in Duo using one of our available methods before they can log in using this configuration. See all Duo Administrator documentation.
You should already have a working primary authentication configuration for your CyberArk Privileged Account Security Solution users before you begin to deploy Duo.
To integrate Duo with your CyberArk Privileged Account Security Solution, you will need to install a local Duo proxy service on a machine within your network. This Duo proxy server will receive incoming RADIUS requests from your CyberArk Privileged Account Security Solution, contact your existing local LDAP/AD or RADIUS server to perform primary authentication if necessary, and then contact Duo's cloud service for secondary authentication.
If you are already running a Duo Authentication Proxy server in your environment, you can use that existing host for additional applications, appending the new configuration sections to the current config. You don't have to set up a new Authentication Proxy server for each application you create. However, there are some cases where it might make sense for you to deploy a new proxy server for a new application, like if you want to co-locate the Duo proxy with the application it will protect in the same data center.
We recommend the following 64-bit operating systems for the system hosting the Duo Authentication Proxy:
- Windows Server 2016 or later
- CentOS Stream 9 or later
- Fedora 39 or later
- Red Hat Enterprise Linux 7 or later
- Rocky Linux 9 or later
- Ubuntu 20.04 LTS or later
- Debian 11 or later
The Duo End of Sale, Last Date of Support, and End of Life Policy states that Duo does not offer support for integrations running on operating system versions beyond the vendor’s stated Last Date of Support date.
See detailed Authentication Proxy operating system performance recommendations in the Duo Authentication Proxy Reference.
We do not recommend installing the Duo Authentication Proxy on the same Windows server that acts as your Active Directory domain controller or one with the Network Policy Server (NPS) role. If you must co-locate the Duo Authentication Proxy with these services, be prepared to resolve potential LDAP or RADIUS port conflicts between the Duo service and your pre-existing services.
Then you'll need to:
- Sign up for a Duo account.
- Log in to the Duo Admin Panel and navigate to Applications → Protect an Application.
- Locate the entry for CyberArk Privileged Account Security LDAP/RADIUS with a protection type of "2FA" in the applications list. Click Protect to get your integration key, secret key, and API hostname. You'll need this information to complete your setup. See Protecting Applications for more information about protecting applications in Duo and additional application options.
The security of your Duo application is tied to the security of your secret key (skey). Secure it as you would any sensitive credential. Don't share it with unauthorized individuals or email it to anyone under any circumstances!
Install the Duo Authentication Proxy
If you will reuse an existing Duo Authentication Proxy server for this new application, you can skip the install steps and go to Configure the Proxy.
The Duo Authentication Proxy can be installed on a physical or virtual host. We recommend a system with at least 1 CPU, 200 MB disk space, and 4 GB RAM (although 1 GB RAM is usually sufficient). See additional Authentication Proxy performance recommendations in the Duo Authentication Proxy Reference.
We do not recommend installing the Duo Authentication Proxy on the same Windows server that acts as your Active Directory domain controller or one with the Network Policy Server (NPS) role. If you must co-locate the Duo Authentication Proxy with these services, be prepared to resolve potential LDAP or RADIUS port conflicts between the Duo service and your pre-existing services.
- Download the most recent Authentication Proxy for Windows from https://dl.duosecurity.com/duoauthproxy-latest.exe. Note that the actual filename will reflect the version e.g. duoauthproxy-6.4.2.exe. View checksums for Duo downloads here.
- Launch the Authentication Proxy installer on the target Windows server as a user with administrator rights and follow the on-screen prompts.
When installing, you can choose whether or not you want to install the Proxy Manager. The Proxy Manager is a Windows utility that helps you edit the Duo Authentication Proxy configuration, determine the proxy's status, and start or stop the proxy service. Learn more about using the Proxy Manager. Installing the Proxy Manager adds about 100 MB to the installed size.
If you do not want to install the Proxy Manager, you may deselect it on the "Choose Components" installer screen before clicking Install.
To perform a silent install on Windows, issue the following from an elevated command prompt after downloading the installer (replacing version with the actual version you downloaded):
duoauthproxy-version.exe /S
Append /exclude-auth-proxy-manager
to install silently without the Proxy Manager:
duoauthproxy-version.exe /S /exclude-auth-proxy-manager
Ensure you have compiler toolchain packages installed. On most recent RPM-based distributions — like Fedora, Red Hat Enterprise, and CentOS — you can install these by running (as root):
$ yum install gcc make libffi-devel zlib-devel diffutils
On Debian-derived systems, install these dependencies by running (as root):
$ apt-get install build-essential libffi-dev zlib1g-dev
If SELinux is present on your system and you want the Authentication Proxy installer to build and install its SELinux module, include
selinux-policy-devel
andchkconfig
in the dependencies:$ yum install gcc make libffi-devel zlib-devel diffutils selinux-policy-devel chkconfig
$ apt-get install build-essential libffi-dev zlib1g-dev selinux-policy-devel chkconfig
-
Download the most recent Authentication Proxy for Unix from https://dl.duosecurity.com/duoauthproxy-latest-src.tgz. From the command line you can use
curl
orwget
to download the file, like$ wget --content-disposition https://dl.duosecurity.com/duoauthproxy-latest-src.tgz
. Depending on your download method, the actual filename may reflect the version e.g. duoauthproxy-6.4.2-src.tgz. View checksums for Duo downloads here. Extract the Authentication Proxy files and build it as follows:
$ tar xzf duoauthproxy-6.4.2-src.tgz $ cd duoauthproxy-version-src $ make
-
Install the authentication proxy (as root):
$ cd duoauthproxy-build $ ./install
Follow the prompts to complete the installation. The installer creates a user to run the proxy service and a group to own the log directory and files. You can accept the default user and group names or enter your own.
If SELinux is present on the target server, the Duo installer will ask you if you want to install the Authentication Proxy SELinux module. Your selection affects whether systemd can start the Authentication Proxy after installation.
SELinux Mode Default Response Result Enforcing Yes Choose 'yes' to install the Authentication Proxy's SELinux module. This permits start of the Authentication Proxy service by systemd. If you choose 'no' then the SELinux module is not installed, and systemd cannot start the Authentication Proxy service. Permissive No Choose 'no' to decline install of the Authentication Proxy's SELinux module. The Authentication Proxy service can be started by systemd. However, if you change SELinux from permissive to enforcing mode after installing the Duo proxy, systemd can no longer start the Authentication Proxy service. If you plan to enable SELinux enforcing mode later, you should choose 'yes' to install the Authentication Proxy SELinux module now. If you choose to install the Authentication Proxy SELinux module and the dependencies
selinux-policy-devel
andchkconfig
are not present, then the installer fails to build the module.
To install the Duo proxy silently with the default options, use the following command:
sudo ./duoauthproxy-build/install --install-dir /opt/duoauthproxy --service-user duo_authproxy_svc --log-group duo_authproxy_grp --create-init-script yes
Append --enable-selinux=yes|no
to the install command to choose whether to install the Authentication Proxy SELinux module.
Configure the Proxy
After the installation completes, you will need to configure the proxy.
The Duo Authentication Proxy configuration file is named authproxy.cfg, and is located in the conf subdirectory of the proxy installation. With default installation paths, the proxy configuration file will be located at:
Operating System | Authentication Proxy Version |
Path |
---|---|---|
Windows | v5.0.0 and later | C:\Program Files\Duo Security Authentication Proxy\conf\authproxy.cfg |
Windows | v4.0.2 and earlier | C:\Program Files (x86)\Duo Security Authentication Proxy\conf\authproxy.cfg |
Linux | All | /opt/duoauthproxy/conf/authproxy.cfg |
Note that as of v4.0.0, the default file access on Windows for the conf
directory is restricted to the built-in Administrators group during installation.
The configuration file is formatted as a simple INI file. Section headings appear as:
[section]
Individual properties beneath a section appear as:
name=value
The Authentication Proxy may include an existing authproxy.cfg with some example content. For the purposes of these instructions, however, you should delete the existing content and start with a blank text file.
Duo Authentication Proxy Manager
The Duo Authentication Proxy Manager is a Windows utility for managing the Authentication Proxy installation on the Windows server where you install the Authentication Proxy. The Proxy Manager comes with Duo Authentication Proxy for Windows version 5.6.0 and later.
The Proxy Manager cannot manage remote Duo Authentication Proxy servers, nor can you install the Proxy Manager as a stand-alone application. There is no Proxy Manager available for Linux. The Proxy Manager only functions as part of a local Duo Authentication Proxy installation on Windows servers.
Learn more about using the Proxy Manager in the Duo Authentication Proxy Reference before you continue.
To launch the Proxy Manager utility:
- Open the Start Menu and go to Duo Security.
- Click the Duo Authentication Proxy Manager icon to launch the application. You must have administrative privileges on the Windows server and accept the prompt for elevation.
- The Proxy Manager launches and automatically opens the
%ProgramFiles%\Duo Security Authentication Proxy\conf\authproxy.cfg
file for editing.
Use the Proxy Manager editor on the left to make the authproxy.cfg
changes in these instructions. As you type into the editor, the Proxy Manager will automatically suggest configuration options. Accepting these suggestions helps make sure you use the correct option syntax.
As you follow the instructions on this page to edit the Authentication Proxy configuration, you can click Validate to verify your changes (output shown on the right).
When you complete the Authentication Proxy configuration steps in this document, you can use the Save button to write your updates to authproxy.cfg
, and then use the authproxy.cfg
button to start the Authentication Proxy service before continuing on to the next configuration steps.
If you do not use the Proxy Manager to edit your configuration then we recommend using WordPad or another text editor instead of Notepad when editing the config file on Windows.
Configure the Proxy for Your Primary Authenticator
In this step, you'll set up the Proxy's primary authenticator — the system which will validate users' existing passwords. Determine which type of primary authentication you'll be using, and create either an Active Directory/LDAP [ad_client]
client section, or a RADIUS [radius_client]
section as follows.
Active Directory
Add an [ad_client]
section if you'd like to use an Active Directory domain controller (DC) or LDAP-based directory server to perform primary authentication. This section accepts the following options:
Required
host
|
The hostname or IP address of your domain controller or directory server. If this host doesn't respond to a primary authentication request and no additional hosts are specified (as |
service_account_username
|
The username of a domain account that has permission to bind to your directory and perform searches. We recommend creating a service account that has read-only access. This parameter not required when using SSPI authentication; see the |
service_account_password
|
The password corresponding to This parameter not required when using SSPI authentication; see the |
search_dn
|
The LDAP distinguished name (DN) of an Active Directory/LDAP container or organizational unit (OU) containing all of the users you wish to permit to log in. For example:
|
Optional
host_2
|
The hostname or IP address of a secondary/fallback domain controller or directory server, which the Authentication Proxy will use if a primary authentication request to the system defined as |
security_group_dn
|
To further restrict access, specify the LDAP distinguished name (DN) of a security group that contains the users who should be able to log in as direct group members. Nested groups are not supported. Users who are not direct members of the specified group will not pass primary authentication. Example:
Starting with Authentication Proxy v3.2.0, the |
username_attribute
|
LDAP attribute found on a user entry which will contain the submitted username. In most Active Directory configurations, it should not be necessary to change this option from the default value. OpenLDAP directories may use "uid" or another attribute for the username, which should be specified with this option. Default: "sAMAccountName" |
For example:
[ad_client]
host=1.2.3.4
host_2=1.2.3.5
service_account_username=duoservice
service_account_password=password1
search_dn=DC=example,DC=com
security_group_dn=CN=DuoVPNUsers,OU=Groups,DC=example,DC=com
For advanced Active Directory configuration, see the full Authentication Proxy documentation.
RADIUS
To use RADIUS as your primary authenticator, add a [radius_client]
section to the top of your config file. Then add the following properties to the section:
Required
host
|
The IP address of your primary RADIUS server. If this host doesn't respond to a primary authentication request and no additional hosts are specified (as |
secret
|
A secret to be shared between the Authentication Proxy and your existing RADIUS server. If you installed the Duo proxy on Windows and would like to encrypt this secret, see Encrypting Passwords in the full Authentication Proxy documentation. |
Optional
host_2
|
The IP address of a secondary/fallback primary RADIUS server, which the Authentication Proxy will use if a primary authentication request to the system defined as |
port
|
The authentication port on your RADIUS server. Use Default: |
pass_through_all
|
If this option is set to Default: |
For example:
[radius_client]
host=1.2.3.4
host_2=1.2.3.5
secret=radiusclientsecret
In addition, make sure that the RADIUS server is configured to accept authentication requests from the Authentication Proxy.
For advanced RADIUS configuration, see the full Authentication Proxy documentation.
Configure the Proxy for Your CyberArk Privileged Account Security Solution
Next, we'll set up the Authentication Proxy to work with your CyberArk Privileged Account Security Solution. Create a [radius_server_auto]
section and add the properties listed below. If you've already set up the Duo Authentication Proxy for a different RADIUS Auto application, append a number to the section header to make it unique, like [radius_server_auto2]
.
Required
ikey
|
Your Duo integration key, obtained from the details page for the application in the Duo Admin Panel. |
||||||
skey
|
Your Duo secret key, obtained from the details page for the application in the Duo Admin Panel. If you're on Windows and would like to encrypt the skey, see Encrypting Passwords in the full Authentication Proxy documentation. |
||||||
api_host
|
Your Duo API hostname (e.g. |
||||||
radius_ip_1
|
The IP address of your CyberArk Privileged Account Security Solution. Only clients with configured addresses and shared secrets will be allowed to send requests to the Authentication Proxy. |
||||||
radius_secret_1
|
A secret to be shared between the proxy and your CyberArk Privileged Account Security Solution. The secret length may not exceed 16 characters in CyberArk PAS versions 9.9 and lower. If you're on Windows and would like to encrypt this secret, see Encrypting Passwords in the full Authentication Proxy documentation. |
||||||
client
|
The mechanism that the Authentication Proxy should use to perform primary authentication. This should correspond with a "client" section elsewhere in the config file.
This parameter is optional if you only have one "client" section. If you have multiple, each "server" section should specify which "client" to use. |
Optional
port
|
Port on which to listen for incoming RADIUS Access Requests. If you have multiple RADIUS server sections you should use a unique port for each one. If you have another service running on the server where you installed Duo that is using the default RADIUS port 1812, you will need to set this to a different port number to avoid a conflict. Default: |
||||||
failmode
|
Either
Default: |
||||||
radius_ip_2
|
The IP address of your second CyberArk Privileged Account Security Solution, if you have one. You can specify additional devices as as |
||||||
radius_secret_2
|
The secrets shared with your second CyberArk Privileged Account Security Solution, if using one. You can specify secrets for additional devices as If you're on Windows and would like to encrypt this secret, see Encrypting Passwords in the full Authentication Proxy documentation. |
||||||
pass_through_attr_names
|
Comma-separated list of additional RADIUS attributes to pass through from the primary authentication to the device integrating with the Authentication Proxy when authentication is accepted. The attribute must exist in the Authentication Proxy's RADIUS dictionary. The dictionary includes standard RADIUS attributes, as well as some vendor specific attributes from Cisco, Juniper, Microsoft, and Palo Alto. If it is not known whether the dictionary includes the specific RADIUS attribute you wish to send, use Only valid when used with |
||||||
pass_through_all
|
If this option is set to "true", all RADIUS attributes set by the primary authentication server will be copied into RADIUS responses sent by the proxy. Only valid when used with Default: "false" |
A completed config file that uses Active Directory should look something like:
[ad_client]
host=1.2.3.4
service_account_username=duoservice
service_account_password=password1
search_dn=cn=Users,dc=example,dc=com
[radius_server_auto]
ikey=DIXXXXXXXXXXXXXXXXXX
skey=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
api_host=api-XXXXXXXX.duosecurity.com
radius_ip_1=5.6.7.8
radius_secret_1=radiussecret1
client=ad_client
port=1812
failmode=safe
Make sure to save your configuration file in your text editor — or validate and save in the Proxy Manager for Windows — when you're finished making changes.
View video guides for proxy deployment at the Authentication Proxy Overview or see the Authentication Proxy Reference for additional configuration options.
Start the Proxy
If you installed the Duo Authentication Proxy Manager utility (available with 5.6.0 and later), click the Start Service button at the top of the Proxy Manager window to start the service.
To start the service from the command line, open an Administrator command prompt and run:
net start DuoAuthProxy
Alternatively, open the Windows Services console (services.msc
), locate "Duo Security Authentication Proxy Service" in the list of services, and click the Start Service button.
Authentication Proxy v5.1.0 and later includes the authproxyctl
executable, which shows the connectivity tool output when starting the service. The installer adds the Authentication Proxy C:\Program Files\Duo Security Authentication Proxy\bin
to your system path automatically, so you should not need to specify the full path to authproxyctl
to run it.
From an administrator command prompt run:
authproxyctl start
If the service starts successfully, Authentication Proxy service output is written to the authproxy.log file, which can be found in the log
subdirectory.
If you see an error saying that the "service could not be started", open the Application Event Viewer and look for an Error from the source "DuoAuthProxy". The traceback may include a "ConfigError" that can help you find the source of the issue.
Stop and restart the Authentication Proxy service by either clicking the Restart Service button in the Duo Authentication Proxy Manager or the Windows Services console or issuing these commands from an Administrator command prompt:
net stop DuoAuthProxy & net start DuoAuthProxy
To stop and restart the Authentication Proxy using authproxyctl, from an administrator command prompt run:
authproxyctl restart
Open a root shell and run:
# /opt/duoauthproxy/bin/authproxyctl start
To ensure the proxy started successfully, run:
# /opt/duoauthproxy/bin/authproxyctl status
Authentication Proxy service output is written to the authproxy.log file, which can be found in the log
subdirectory.
To stop and restart the Authentication Proxy, open a root shell and run:
# /opt/duoauthproxy/bin/authproxyctl restart
If you modify your authproxy.cfg
configuration after initial setup, you'll need to stop and restart the Duo Authentication Proxy service or process for your change to take effect.
You can view information about your Authentication Proxy in the Authentication Proxy Dashboard.
Configure CyberArk Privileged Account Security
Define the Duo RADIUS Authentication Method
-
Log on to your Vault server and open an command prompt window. The command utilities for configuring RADIUS are in the Vault installation folder, typically the C:\Program Files (x86)\PrivateArk\Server directory. Your Vault install directory may differ.
-
(Optional) Obtain a Vault certificate and private key from a Certificate Authority and install on your Vault machine if one is not already present. CyberArk recommends not using a self-signed certificate for RADIUS authentication.
If you do not already have a Vault certificate and private key, use the CACert.exe utility to generate the request.
This example command creates a certificate request file called VaultCert.req for the Vault's DNS hostname vault.acme.local with the Vault's IP address 10.1.10.110 as the subject alternate name and additional identifying information about the organization requesting the certificate:
CACert request /reqoutfile c:\temp\VaultCert.req /country "US" /locality "Ann Arbor" /org "Acme Corp" /orgunit "IT" /commonname "vault.acme.local" /subjalt "IP:10.1.10.110"
Submit this request to your Certificate Authority to obtain a certificate for the Vault server. Once you have the certificate, copy it to your Vault server and install it in the Vault with the CACert utility. In this example command, the new certificate name is cyberarkvault.cer:
CACert install /CertFileName c:\temp\cyberarkvault.cer
To see the full requirements for Vault certificates and a detailed description of this step see "Configuring RADIUS Authentication" Step 1 in the "CyberArk Privileged Account Security Installation Guide". For more information about the CACert command and its options refer to Appendix B of the "Privileged Account Security Installation Guide".
-
On the Vault server, launch the PrivateArk Server application. Use Server Central Administration to stop the Vault.
-
Create an encrypted file containing the same RADIUS secret specified in your Duo authproxy.cfg with the CAVaultManager command. This example outputs the secret radiussecret1 to the file radiusauth.dat.
CAVaultManager SecureSecretFiles /SecretType Radius /Secret radiussecret1 /SecuredFileName radiusauth.dat ITADB399I Using encryption algorithms: Advanced Encryption Standard (AES), 256 bit, RSA (2048 bit), SHA2-512 (Protocol Integrity), SHA2-512 (Files Integrity). CAVLT044I RADIUS secret was secured successfully.
-
Make a backup copy of the DBParm.ini file in your Vault Server installation directory, and then open it in a text editor.
-
Add a new RadiusServersInfo line that specifies, in order, the IP address of your Duo Authentication Proxy server, the port specified in your
[radius_server_auto]
section of the authproxy.cfg file, the hostname of your Vault server, and the name of the encrypted RADIUS secret file created with the CAVaultManager command in step 4.RadiusServersInfo=10.1.10.101;1812;vault.acme.local;radiusauth.dat
-
Return to the PrivateArk Server Server Central Administration window to restart the Vault server.
See "Configuring RADIUS Authentication" steps 2 through 5 in the "CyberArk Privileged Account Security Installation Guide" for additional details and options.
Configure User Accounts for RADIUS
Update the authentication method for any users who you want to log in with Duo.
-
Launch the PrivateArk Client application. Double-click the Server Vault to logon as the predefined Administrator user.
-
Go to Tools → Administrative Tools → Users and Groups.
-
Click on the user you want to switch to Duo RADIUS authentication, then click the Update button to show the user's properties.
-
Click the Authentication tab and select RADIUS Authentication from the Authentication method drop-down list. Click OK.
-
Log off the Vault.
Configure Password Vault Web Access
-
Log on to Password Vault Web Access via your browser as the predefined Administrator user. This is typically accessed at https://yourvaultserver/PasswordVault.
-
Click on ADMINISTRATION at the top to navigate to the "System Configuration" page. Then, click on Options in the "Component Settings" table.
-
Scroll down the listed configuration items on the left to Authentication Methods. Expand this to show a list of configuration methods and click on radius.
-
In the Properties table, enter a descriptive DisplayName, like "Duo RADIUS", and set Enabled to Yes.
-
Click Apply in the lower right, and then click OK.
For additional information about adding Duo RADIUS authentication to please refer to the "CyberArk PVWA Integration with Duo - Implementation Guide" published by CyberArk, as well as the "RADIUS Authentication" section in the "CyberArk Privileged Account Security Installation Guide".
Test Your Setup
Navigate to the Privileged Account Security web login page and click the new Duo RADIUS option (this name matches the "DisplayName" you specified when configuring the RADIUS authentication method).
Enter your Active Directory username and password. When you enter your username and password, you will receive an automatic push or phone callback. Alternatively you can add a comma (",") to the end of your password, followed by a Duo passcode.
For example, given a username 'bob', with password 'password123' and a Duo passcode '123456', you would enter:
username: bob
password: password123,123456
In addition, you may also enter the name of an out-of-band factor in lieu of a passcode. You may choose from the following factor names:
push |
Perform Duo Push authentication You can use Duo Push if you've installed Duo Mobile and added your account to it |
phone | Perform phone callback authentication |
sms |
Send a new batch of SMS passcodes Your initial authentication attempt is rejected and you'll receive a text message with Duo passcodes. You can then try to log on again, authenticating with one of the newly-delivered passcodes. |
Returning to the previous example, if you wanted to use Duo Push (rather than a passcode) to authenticate, you would enter:
username: bob
password: password123,push
You can also specify a number after the factor name if you have more than one device enrolled. So you can enter phone2 or push2 if you have two phones enrolled and you want the Duo Push or phone call request to go to your second phone instead.
Troubleshooting
Need some help? Review troubleshooting tips for the Authentication Proxy and try the connectivity tool included with Duo Authentication Proxy 2.9.0 and later to discover and troubleshoot general connectivity issues.
Also take a look at our CyberArk Knowledge Base articles or Community discussions. For further assistance, contact Support.
Next Steps
To further secure access to the CyberArk Privileged Account Security Solution, you can disable alternate authentication methods. See the "Authenticating to the Privileged Account Security Solution" section in the "CyberArk Privileged Account Security Installation Guide" for guidance.
Network Diagram
- Primary authentication initiated to CyberArk Privileged Account Security
- CyberArk Privileged Account Security sends authentication request to Duo Security’s authentication proxy
- Primary authentication using Active Directory or RADIUS
- Duo authentication proxy connection established to Duo Security over TCP port 443
- Secondary authentication via Duo Security’s service
- Duo Authentication Proxy receives authentication response
- CyberArk Privileged Account Security access granted