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Press Release
March 7th, 2018

DrFirst and Duo Security Partnership Helps Hospitals Curb E-Prescription Fraud

Duo’s one-touch identity verification allows physicians to easily approve e-prescriptions with added security – fully integrated with DrFirst’s market-leading platform

ANN ARBOR, Mich. - March 7, 2018 - Duo Security, the leader in Trusted Access, and DrFirst, the market leader in e-prescribing and medication management solutions, today announced native integration of Duo’s flagship two-factor authentication (2FA) security technology with DrFirst’s hallmark e-prescription system for controlled substances, EPCS Gold. With Duo’s integration into DrFirst’s EPCS Gold, doctors can send e-prescriptions to pharmacies by approving a quick push notification on their mobile phones, satisfying DEA requirements for a separate “token” or authenticator. This helps healthcare providers meet e-prescription for controlled substances (EPCS) requirements and prevent fraudulent prescriptions with an added layer of security.

More than 350 electronic medical records (EMR) systems, 100,000 healthcare providers, 1,300 hospitals and 21,000 ambulatory facilities use DrFirst to help manage their e-prescriptions. DrFirst’s EPCS Gold, when combined with state-based prescription drug monitoring program (PDMP) access, enables clinical staff to quickly and easily identify doctor shoppers, address the issue and ensure the right medications get to the right patient. DrFirst and Duo also provide an easy-to-use solution for hospitals who are part of an integrated delivery network (IDN).

“2FA is becoming standard across the healthcare industry to ensure your users are who they say they are, whether they’re logging into your payroll software or approving an e-prescription for a controlled substance,” said Dr. Tom Sullivan, a board-certified specialist in cardiology and internal medicine with over 40 years of clinical practice. “With Duo, even if someone is able to steal a physician’s username and password, or impersonate them, Duo’s extra layer of security helps prevent the controlled substance from being sent, and immediately notifies Duo administrators of the fraudulent request.”

Duo’s ease of deployment and use is why more than 250,000 physicians currently use the product, including hundreds of top healthcare organizations such as Sentara Healthcare. At half the cost of similar products, Duo has no hardware deployment, complex software configurations nor manual setup, allowing 75 percent of organizations who use Duo to get up and running in less than a week.

Recent studies show 45 million e-prescriptions for controlled substances were delivered in 2016, a 256 percent increase from the year prior. EPCS and supporting clinical apps have been shown to increase patient adherence to medications, reduce error and fraud in prescriptions and improve patient health outcomes.

“Reducing fraud has become a focal point for healthcare providers who realize they play an integral part in helping prevent the current opioid epidemic affecting our communities,” said Doug Copley, Duo Advisory CISO, Healthcare. “Duo and DrFirst give physicians the ability to securely e-prescribe without cumbersome steps such as manually typing in a code sent through an SMS message or using a physical token.”

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About Duo Security

Duo helps defend organizations against breaches through its easy and effective cloud-based Trusted Access product suite. The company verifies the identity of users and the health of their devices before granting them access to applications. Duo’s intentional balance of security and usability has led the company to be a trusted partner to thousands of customers worldwide, including Dresser-Rand, Etsy, Facebook, K-Swiss, Random House, Yelp, Zillow, Paramount Pictures, and more. The Ann Arbor, Michigan-based company maintains offices in Austin, Texas; San Mateo, California; and London. Visit to find out more.

About DrFirst

DrFirst, the nation’s leading provider of e-prescribing and medication management solutions, enables stakeholders across the healthcare industry to intelligently utilize comprehensive real-time data and connectivity to increase their patient safety ratings, efficiency and profitability. Today, over 170,000 healthcare professionals and over 60% of Electronic Health Record vendors, depend on DrFirst’s innovative software solutions to improve clinical workflows, expedite secure collaboration across a patient’s care team and drive better health outcomes. The company’s integrated technologies include its award-winning electronic prescribing platform, the most comprehensive medication history available, clinically specialized secure messaging, as well as patient medication adherence monitoring and benefits checking. In addition, DrFirst was the first to offer e-prescribing for controlled substances (EPCS), and is considered the industry standard for providers nationwide. For more information, please visit or connect with us @DrFirst.