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Duo Single Sign-On for Amazon Managed Grafana

Last Updated: November 16th, 2023

Add two-factor authentication and flexible security policies to Amazon Managed Grafana SAML 2.0 logins with Duo Single-Sign On. Our cloud-hosted SSO identity provider offers inline user enrollment, self-service device management, and support for a variety of authentication methods — such as passkeys and security keys, Duo Push, or Verified Duo Push — in the Universal Prompt.


As business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication and zero-trust policies.

About Duo Single Sign-On

Duo Single Sign-On is our cloud-hosted SSO product which layers Duo's strong authentication and flexible policy engine on top of Amazon Managed Grafana logins. Duo Single Sign-On acts as an identity provider (IdP), authenticating your users using existing on-premises Active Directory (AD) or another SSO IdP. Duo SSO prompts users for two-factor authentication and performs endpoint assessment and verification before permitting access to Amazon Managed Grafana.

Duo Single Sign-On is available in Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing Amazon Managed Grafana. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Configure Single Sign-On

Before configuring Amazon Managed Grafana with Duo SSO using Security Assertion Markup Language (SAML) 2.0 authentication you'll first need to enable Duo Single Sign-On for your Duo account and configure a working authentication source.

Once you have your SSO authentication source working, continue to the next step of creating the Amazon Managed Grafana application in Duo.

Create the Amazon Managed Grafana Application in Duo

  1. Log on to the Duo Admin Panel and navigate to Applications.

  2. Click Protect an Application and locate the entry for Amazon Managed Grafana with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Click Protect to the far-right to start configuring Amazon Managed Grafana. See Protecting Applications for more information about protecting applications in Duo and additional application options. You'll need the information on the Amazon Managed Grafana page under Downloads later.

  3. Amazon Managed Grafana uses the Mail attribute when authenticating. We've mapped the <Email Address> bridge attribute to Duo Single Sign-On supported authentication source attributes as follows:

    Bridge Attribute Active Directory SAML IdP
    <Email Address> mail Email

    If you are using a non-standard email attribute for your authentication source, check the Custom attributes box and enter the name of the attribute you wish to use instead.

  4. You can adjust additional settings for your new SAML application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy.

  5. Keep the Duo Admin Panel tab open. You will come back to it later.

Duo Universal Prompt

The Duo Universal Prompt provides a simplified and accessible Duo login experience for web-based applications, offering a redesigned visual interface with security and usability enhancements.

Universal Prompt Traditional Prompt
 Duo Push in Universal Prompt  Duo Push in Traditional Prompt

We've already updated the Duo Amazon Managed Grafana application hosted in Duo's service to support the Universal Prompt, so there's no action required on your part to update the application itself. You can activate the Universal Prompt experience for users of new and existing Duo Amazon Managed Grafana applications from the Duo Admin Panel.

Before you activate the Universal Prompt for your application, it's a good idea to read the Universal Prompt Update Guide for more information about the update process and the new login experience for users.

Activate Universal Prompt

Activation of the Universal Prompt is a per-application change. Activating it for one application does not change the login experience for your other Duo applications.

The "Universal Prompt" area of the application details page shows that this application is "Ready to activate", with these activation control options:

  • Show traditional prompt: Your users experience Duo's traditional prompt via redirect when logging in to this application.
  • Show new Universal Prompt: (Default) Your users experience the Universal Prompt via redirect when logging in to this application.

The application's Universal Prompt status shows "Activation complete" here and on the Universal Prompt Update Progress report.

Universal Prompt Info - Universal Prompt Activation Complete

Should you ever want to roll back to the traditional prompt, you can return to this setting and change it back to Show traditional prompt. However, this will still deliver the Duo prompt via redirect, not in an iframe. Keep in mind that support for the traditional Duo prompt ended for the majority of applications in March 2024.

Universal Update Progress

Click the See Update Progress link to view the Universal Prompt Update Progress report. This report shows the update availability and migration progress for all your Duo applications. You can also activate the new prompt experience for multiple supported applications from the report page instead of visiting the individual details pages for each application.

Enable Amazon Managed Grafana for SSO

Create a Workspace

  1. Log into your AWS account as a root user.

  2. In the AWS console, type Grafana into the Search bar at the top of the page.

  3. In the search results, click Amazon Grafana. The "Amazon Managed Grafana" page opens.

  4. Click Create workspace. The "Specify workspace details" page opens.

  5. Enter a unique name for your workspace in the Workspace name field.

  6. Enter a brief description for your workspace in the Workspace description field.

  7. Click Next. The "Configure settings" page opens.

  8. In the "Authentication access" section, click the Security Assertion Markup Language (SAML) checkbox.

  9. In the "Permission type" section, click the Service managed radio button.

  10. Scroll down to the "Network access control" section and click the Open access radio button.

  11. Click Next. The "Service managed permission settings" page opens.

  12. Click the Current account radio button.

  13. Under "Data sources", click the Data source name checkbox to select all of the listed data sources.

  14. Under "Notification channels", click the Notification channel name checkbox to select all of the listed notification channels.

  15. Click Next. The "Review and create" page opens.

  16. Scroll to the bottom of the page and click Create workspace. Wait for the workspace to be successfully created before going to the next section.

SAML Configuration

  1. After your workspace is created, your workspace page opens. Scroll down to the "Security Assertion Markup Language" section and click Complete setup. The "Security Assertion Markup Language (SAML)" page opens.

  2. Under "Step 1: Configure your IdP", copy the Service provider reply URL (Assertion consumer service URL) and paste it into the Duo Admin Panel Service provider reply URL (Assertion consumer service URL) field, under "Service Provider".

    Duo Amazon Managed Grafana Service Provider Reply URL
  3. In the Duo Admin Panel, scroll to the bottom of the page and click Save.

  4. Return to the Amazon Managed Grafana "Security Assertion Markup Language (SAML)" page.

  5. Under "Step 2: Import the metadata", click the URL radio button.

  6. Return to the Duo Admin Panel. Under "Metadata", copy the Metadata URL and paste it into the Amazon Managed Grafana Metadata URL field.

    Duo Amazon Managed Grafana Metadata URL
  7. In Amazon Managed Grafana, under "Step 3: Map assertion attributes", click the I want to opt-out of assigning admins to my workspace checkbox.

  8. Scroll to the bottom of the page and click Save SAML configuration.

Group Mapping

You have the option to map Duo groups to different roles in Amazon Managed Grafana. To map Duo groups, do the following:

  1. Log into your AWS account as a root user.

  2. In the AWS console, type Grafana into the Search bar at the top of the page.

  3. In the search results, click Amazon Grafana. The "Workspaces" page opens.

  4. Click your workspace name. Your workspace page opens.

  5. Scroll down to the "Security Assertion Markup Language (SAML)" section and click SAML configuration. The "SAML Assertion Markup Language (SAML)" page opens.

  6. Scroll down to "Step 3: Map assertion attributes". Type a name for your role into the Assertion attribute role field.

  7. Type the role value into the Admin role values field.

  8. Copy the role value and paste it into the Duo Admin Panel Amazon Managed Grafana Role field, under "Service Provider".

  9. In the Duo Admin Panel, click the Duo groups drop-down menu and select the applicable Duo group.

    Duo Amazon Managed Grafana Group Mapping Fields
  10. Scroll to the bottom of the page and click Save.

  11. Return to the Amazon Managed Grafana "Step 3: Map assertion attributes" section. Make sure the I want to opt-out of assigning admins to my workspace checkbox is unchecked.

  12. Click Save SAML configuration.

Learn more about Amazon Managed Grafana SSO at AWS Documentation.

Using SSO

You can log on to Amazon Managed Grafana by navigating to your Amazon Managed Grafana workspace URL e.g., Click Sign in with SAML to be redirected to Duo Single Sign-On to begin authentication.

Active Directory Login

With Active Directory as the Duo SSO authentication source, enter the primary username (email address) on the Duo SSO login page and click or tap Next.

Duo Single Sign-On Login

Enter the AD primary password and click or tap Log in to continue.

Duo Single Sign-On Password

Enable Duo Passwordless to log in to Duo SSO backed by Active Directory authentication without entering a password in the future.

SAML Login

With another SAML identity provider as the Duo SSO authentication source, Duo SSO immediately redirects the login attempt to that SAML IdP for primary authentication. Users do not see the Duo SSO primary login screen.

Duo Authentication

Successful verification of your primary credentials by Active Directory or a SAML IdP redirects back to Duo. Complete Duo two-factor authentication when prompted and then you'll return to Amazon Managed Grafana to complete the login process.

Duo Universal Prompt

* Universal Prompt experience shown.

Amazon Managed Grafana supports SP-initiated authentication only, meaning that you must start your SSO login from that application's sign-in page. You won't be able to add Amazon Managed Grafana as an application tile in Duo Central for IdP-initiated logins.

Congratulations! Your Amazon Managed Grafana users now authenticate using Duo Single Sign-On.

See the full user login experience, including expired password reset (available for Active Directory authentication sources) in the Duo End User Guide for SSO.

Enable Remembered Devices

To minimize additional Duo two-factor prompts when switching between Amazon Managed Grafana and your other Duo Single Sign-On SAML applications, be sure to apply a shared "Remembered Devices" policy to your SAML applications.


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