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Duo Single Sign-On for Meraki Dashboard

Last Updated: December 8th, 2020

Add two-factor authentication and flexible security policies to Meraki Dashboard SSO logins with Duo Single-Sign On, our cloud-hosted SAML 2.0 identity provider, complete with inline self-service enrollment and Duo Prompt.

Duo Federal customers or those looking for an on-premises SSO solution: try Duo Protection for Meraki with Duo Access Gateway.


As business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication.

About Duo Single Sign-On

Duo Single Sign-On is our cloud-hosted SSO product which layers Duo's strong authentication and flexible policy engine on top of Meraki logins using the Security Assertion Markup Language (SAML) 2.0 authentication standard. Duo Single Sign-On acts as an identity provider (IdP), authenticating your users using existing on-premises Active Directory (AD) or any SAML 2.0 IdP and prompting for two-factor authentication before permitting access to Meraki.

Duo Single Sign-On is available in Duo Beyond, Duo Access, and Duo MFA plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing Meraki. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Configure Single Sign-On

Before configuring Meraki you'll first need to enable Duo Single Sign-On for your Duo account and configure a working authentication source.

Once you have your SSO authentication source working, continue to the next step of creating the Meraki application in Duo.

Create the Meraki Application in Duo

  1. Log on to the Duo Admin Panel and navigate to Applications.

  2. Click Protect an Application and locate the entry for Meraki with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Click Protect to the far-right to start configuring Meraki. See Protecting Applications for more information about protecting applications in Duo and additional application options. You'll need the information on the Meraki page under Metadata later.

Duo Universal Prompt

Duo's next-generation authentication experience, the Universal Prompt, is coming to web-based applications that display the current Duo Prompt in browsers.

Migration to Universal Prompt for your Meraki application is a two-step process:

  • Duo updates the Meraki application to support the Universal Prompt.
  • You activate the Universal Prompt experience for users of that Duo Meraki application (when the Universal Prompt becomes available).

We've already updated the Duo Meraki application hosted in Duo's service to support the Universal Prompt when it's ready, so there's no action required on your part to update the application. The "Universal Prompt" section of this application's details page in the Admin Panel reflects this status today as "Waiting on Duo".

Universal Prompt Info - Application Updated

Activate Universal Prompt

When the Universal Prompt becomes available, you'll return here to activate it for users of this application. The status will change to "New Prompt Ready", and you'll see the control here for turning it on or off. Until then, your users continue to experience the current Duo prompt.

Universal Update Progress

Click the See Update Progress link to view the Universal Prompt Update Progress report. This report shows the update availability and migration progress for all your Duo applications in-scope for Universal Prompt support.

Read the Universal Prompt Update Guide for more information about the update process to support the new prompt, and watch the Duo Blog for future updates about the Duo Universal Prompt.

Universal Prompt Private Preview

If you're interested in participating in a private preview of the Universal Prompt experience, please apply using this form.

Enable Meraki SSO

Add Duo SAML Provider

Add Duo Single Sign-On as a new SSO provider for Meraki.

  1. Log on to the Meraki Dashboard as an administrative user and navigate to OrganizationConfigureSettings.

  2. Scroll down until you find Authentication.

  3. In the SAML SSO dropdown select SAML SSO enabled the setting will automatically expand.

  4. Make note of the Consumer URL — you will need this information later.


  5. Copy the X.509 cert SHA1 fingerprint from the Duo Admin Panel Certificate Fingerprints section and paste it into the Meraki X509 cert SHA1 fingerprint field.

  6. Copy the SLO logout URL from the Duo Admin Panel Metadata section and paste it into the Meraki SLO logout URL (optional) field.


  7. After you've entered all the required information scroll down and click Save Changes.

    Meraki Single Sign-On Setting Edit

Create Meraki Role for SAML

Next, create a SAML role in Meraki that uses the SAML provider you just created, and grant Meraki service and resource access to that role.

  1. In the Meraki console navigate to OrganizationConfigureAdministrators.

  2. Click the Add SAML role button.

  3. Enter a role name in the Role field. Add organization access and permissions to this role as needed. Click the Create admin button when finished.

  4. Click Save changes on the "Administrators" page.

    Meraki SAML role

Important: E-mail addresses used for users in your SAML role group cannot exist in Meraki. If an e-mail address already exists, the user will receive an error when attempting to log in via SSO.

Learn more about Meraki SSO at Meraki Support.

Update the Meraki Application in Duo

  1. Return to the Duo Admin Panel with the Meraki application open. Find the Service Provider section.

  2. Copy the Consumer URL from Meraki SAML Configuration settings page into the Consumer URL field inthe Duo Admin Panel.


  3. Under Role attributes you can type the name of the Meraki role you defined earlier in the Meraki Role field and which users should have access to that role by selecting Duo groups in the Duo Groups field. The members of those groups will be given access to that role in Meraki.

  4. If you have additional Meraki roles you can click the + button next to the "Duo Groups" field to add additional rows.

  5. Meraki uses the Mail attribute when authenticating. We've mapped the <Email Address> bridge attribute to Duo Single Sign-On supported authentication source attributes as follows:

    Bridge Attribute Active Directory SAML IdP
    <Email Address> mail Email

    Duo Meraki Application Settings

  6. You can adjust additional settings for your new SAML application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy.

  7. Scroll to the bottom of the page and click the Save button.

Verify SSO

You can log into Meraki using Duo Central, our cloud-hosted portal which allows users to access all of their applications in one spot. Link to Meraki in Duo Central by adding it as an application tile. Once the tile has been added, log into Duo Central and click the tile for Meraki.

You can also log on to Meraki using the IdP-initiated Login URL provided under the "Metadata" section of the Meraki application in the Duo Admin Panel (

Enter your primary directory logon information and approve Duo two-factor authentication.

Duo Single Sign-On Login and Authentication Prompt

Congratulations! Your Meraki Dashboard users now authenticate using Duo Single Sign-On.

Meraki does not support SP-initiated SSO login at this time.

Enable Remembered Devices

To minimize additional Duo two-factor prompts when switching between Meraki and your other Duo Single Sign-On SAML applications, be sure to apply a shared "Remembered Devices" policy to your SAML applications.


Need some help? Try searching our Knowledge Base articles or Community discussions. For further assistance, contact Support.