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Duo Protection for Robin with Duo Access Gateway

Last Updated: December 10th, 2024

Duo offers a variety of methods for adding two-factor authentication and flexible security policies to Robin SSO logins, complete with inline self-service enrollment and Duo Prompt.

Duo Access Gateway reached Last Day of Support on October 26, 2023 for Duo Essentials, Advantage, and Premier customers. After that date, Duo Support may only assist with the migration of existing Duo Access Gateway applications to Duo Single Sign-On. Please see the Guide to Duo Access Gateway end of life for more details.

Use the Duo Single Sign-on Generic Service Provider application to protect Robin with Duo Single Sign-On, our cloud-hosted identity provider featuring Duo Central and the Duo Universal Prompt.

If you already use Duo Access Gateway to protect Robin, try the DAG to Duo SSO application migration process.

Overview

As business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication and zero-trust policies.

Duo Access Gateway

Duo Access Gateway (DAG), our on-premises SSO product, layers Duo's strong authentication and flexible policy engine on top of Robin logins using the Security Assertion Markup Language (SAML) 2.0 authentication standard. Duo Access Gateway acts as an identity provider (IdP), authenticating your users using existing on-premises or cloud-based directory credentials and prompting for two-factor authentication before permitting access to Robin.

Duo Access Gateway is included in the Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing Robin. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Deploy or Update Duo Access Gateway

  1. Install Duo Access Gateway on a server in your DMZ. Follow our instructions for deploying the server, configuring DAG settings, and adding your primary authentication source.

  2. Add the attributes from the table below that correspond to the Duo attributes Mail attribute, First Name attribute, and Last Name attribute in the "Attributes" field when configuring your Active Directory or OpenLDAP authentication source in the DAG admin console, separated by a comma. For example, if Active Directory is your authentication source, enter mail,givenName,sn in the "Attributes" field.

    Duo Attribute Active Directory OpenLDAP
    Mail attribute mail mail
    First name attribute givenName gn
    Last name attribute sn sn

    If your organization uses other directory attributes than the ones listed here then enter those attribute names instead. If you've already configured the attributes list for another cloud service provider, append the additional attributes not already present to the list, separated by a comma.

  3. After completing the initial DAG configuration steps, click Applications on the left side of the Duo Access Gateway admin console.

  4. Scroll down the Applications page to the Metadata section. This is the information you need to provide to Robin when configuring SSO. Click the Download Certificate link to obtain the token signing certificate (the downloaded file is named "dag.crt").

    DAG Metadata Information

Enable Robin SSO

Add the Duo Access Gateway as a new single sign-on provider for Robin.

  1. Log on your Robin site as an administrator. Click on the Settings link in the navigation bar.

  2. On the Details tab under Details verify that you have the Name field populated and that you have a custom URL. Make note of that URL, you will need it later.

    Example: https://dashboard.robinpowered.com/your-company

  3. Click on the Integrations tab. Scroll to the bottom and click Add next to SAML 2.0. A new window will appear.

  4. On the Configure SAML Single Sign On page click the Provider drop-down and select Custom.

  5. Copy the SSO URL information from the Duo Access Gateway admin console Metadata display and paste it into the Robin SAML SSO URL field.

    Example: https://yourserver.example.com/dag/saml2/idp/SSOService.php

  6. Copy the Entity ID information from the Duo Access Gateway admin console Metadata display and paste it into Robin's Identity Provider Issuer field.

    Example: https://yourserver.example.com/dag/saml2/idp/metadata.php

  7. The "Public Certificate" is the text of the DAG Metadata certificate supplied by Duo Access Gateway. Open the dag.crt file in a text editor (like Notepad), and copy the entire contents of the file (including the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines). Paste the certificate file text into this field.

  8. After you've entered all the required information click Configure.

    Robin Single Sign-On Setting Edit

Learn more about Robin SSO at the Robin Help Center.

Create the Robin Application in Duo

  1. Log on to the Duo Admin Panel and navigate to ApplicationsProtect an Application.

  2. Locate the entry for Robin with a protection type of "2FA with SSO self-hosted (Duo Access Gateway)" in the applications list. Click Protect to the far-right to start configuring Robin. See Protecting Applications for more information about protecting applications with Duo and additional application options.

  3. Robin uses the Mail attribute, First Name attribute, and Last Name attribute when authenticating. We've mapped Mail attribute, First Name attribute, and Last Name attribute to DAG supported authentication source attributes as follows:

    Duo Attribute Active Directory OpenLDAP SAML IdP Google Azure
    Mail attribute mail mail mail email mail
    First Name givenName gn givenName given_name givenName
    Last Name sn sn sn family_name surname

    If you are using a non-standard attributes for your authentication source, check the Custom attributes box and enter the name of the attributes you wish to use instead.

  4. Click Save Configuration to generate a downloadable configuration file.

    Duo Robin Application Settings
  5. You can adjust additional settings for your new SAML application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy — or come back and change the application's policies and settings after you finish SSO setup. If you do update any settings, click the Save button when done.

  6. Click the Download your configuration file link to obtain the Robin application settings (as a JSON file).

    Important: This file contains information that uniquely identifies this application to Duo. Secure this file as you would any other sensitive or password information. Don't share it with unauthorized individuals or email it to anyone under any circumstances!

Add the Robin Application to Duo Access Gateway

Before you do this, verify that you updated the "Attributes" list for your Duo Access Gateway authentication source as specified here.

  1. Return to the Applications page of the DAG admin console session.

  2. Click the Choose File button in the "Add Application" section of the page and locate the Robin SAML application JSON file you downloaded from the Duo Admin Panel earlier. Click the Upload button after selecting the JSON configuration file.

  3. The Robin SAML application is added.

    Robin Application Added

Verify SSO

You can log on to Robin by going to https://dashboard.robinpowered.com/login and click Single Sign On. You will be asked to enter in your company name located at the end of your custom URL eg. your-company you made note of earlier and click Sign in. You will be redirected to the Duo Access Gateway login page. Enter your primary directory logon information, approve Duo two-factor authentication, and get redirected back to the Robin site after authenticating.

DAG Login and Authentication Prompt

Congratulations! Your Robin users now authenticate using Duo Access Gateway.

Configure Allowed Hostnames

If you plan to permit use of WebAuthn authentication methods (security keys, U2F tokens, or Touch ID) in the traditional Duo Prompt, Duo recommends configuring allowed hostnames for this application and any others that show the inline Duo Prompt before onboarding your end-users.

The Duo Universal Prompt has built-in protection from unauthorized domains so this setting does not apply.

Microsoft AD FS

Microsoft's Active Directory Federation Services (AD FS) is a popular choice for SSO because it easily integrates with the AD identity store many organizations already have deployed. Duo's support for cloud applications and SSO drops in to an existing AD FS installation to provide secondary authentication after a user passes primary authentication (successful Active Directory logon).

If you don't already have AD federation running the first step is to install and configure Microsoft AD FS in your organization. Deployment Guides for AD FS versions 2.1, and 3.0/4.0 are available from Microsoft.

Once your AD FS services are up and running, the second step is to configure the SSO partnership between your AD FS service and the external cloud resource, in this case Robin. Learn more about configuring Robin SSO with AD FS at the Robin Help Center.

After you have successfully configured and tested AD FS SSO login to Robin using your AD domain credentials, you can then install the Duo AD FS integration. AD FS protection is included with Duo Essentials, Duo Advantage, and Duo Premier plans.

With the Duo integration for AD FS installed, users pass primary authentication to the AD FS service as usual. Once primary authentication succeeds, users are forwarded to the Duo service for secondary authentication. After approving logon using one of Duo's authentication methods, the user is fully logged in to Robin.

Other Identity Partners

Using a third-party SSO provider for cloud application access? Duo partners with leading cloud SSO providers like Okta and OneLogin to secure access with our strong and flexible authentication platform.

You can also use Duo two-factor authentication with CAS and Shibboleth on-premises IdPs.

Troubleshooting

Need some help? Try searching our Knowledge Base articles or Community discussions. For further assistance, contact Support.