Duo Single Sign-On for ScienceLogic SL1

Overview

As business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication and zero-trust policies.

About Duo Single Sign-On

Duo Single Sign-On is our cloud-hosted SSO product which layers Duo's strong authentication and flexible policy engine on top of ScienceLogic SL1 logins. Duo Single Sign-On acts as an identity provider (IdP), authenticating your users using existing on-premises Active Directory (AD) or another SSO IdP. Duo SSO prompts users for two-factor authentication and performs endpoint assessment and verification before permitting access to ScienceLogic SL1.

Duo Single Sign-On is available in Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing ScienceLogic SL1. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Configure Single Sign-On

Before configuring ScienceLogic SL1 with Duo SSO using Security Assertion Markup Language (SAML) 2.0 authentication you'll first need to configure a working authentication source.

Once you have your SSO authentication source working, continue to the next step of creating the ScienceLogic SL1 application in Duo.

Create the ScienceLogic SL1 Application in Duo

1. Log in to the Duo Admin Panel and navigate to Applications → Application Catalog.

2. Locate the entry for ScienceLogic SL1 with the "SSO" label in the catalog. Click the + Add button to start configuring ScienceLogic SL1. See Protecting Applications for more information about protecting applications with Duo and additional application options. You'll need the information on the ScienceLogic SL1 page under Metadata later.

3. No users can log in to new applications until you grant access. Update the User access setting to grant access to this application to users in selected Duo groups, or to all users. Learn more about user access to applications. If you do not change this setting now, be sure to update it so that your test user has access before you test your setup.

4. ScienceLogic SL1 uses the Mail attribute, First name attribute, and Last name attribute when authenticating. We've mapped the bridge attributes to Duo Single Sign-On supported authentication source attributes as follows:

   Bridge Attribute	Active Directory	SAML IdP
   <Email Address>	mail	Email
   <First Name>	givenName	FirstName
   <Last Name>	sn	LastName

   If you are using non-standard attributes for your authentication source, check the Custom attributes box and enter the name of the attributes you wish to use instead.

5. You can adjust additional settings for your new SAML application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy.

6. Keep the Duo Admin Panel tab open. You will come back to it later.

Duo Universal Prompt

The Duo Universal Prompt provides a simplified and accessible Duo login experience for web-based applications, offering a redesigned visual interface with security and usability enhancements.

Universal Prompt	Traditional Prompt

The Duo ScienceLogic SL1 application supports the Universal Prompt by default, so there's no additional action required on your part to start using the newest authentication experience.

Activate Universal Prompt

Activation of the Universal Prompt is a per-application change. Activating it for one application does not change the login experience for your other Duo applications. Universal Prompt is already activated for new ScienceLogic SL1 applications at creation.

The "Universal Prompt" area of the application details page shows that this application's status is "Activation complete", with these activation control options:

• Show traditional prompt: Your users experience Duo's traditional prompt via redirect when logging in to this application.
• Show new Universal Prompt: (Default) Your users experience the Universal Prompt via redirect when logging in to this application.

The application's Universal Prompt status shows "Activation complete" both here and on the Universal Prompt Update Progress report.

For the time being, you may change this setting to Show traditional prompt to use the legacy experience. Keep in mind that support for the traditional Duo prompt ended for the majority of applications in March 2024. This option will be removed in the future.

Universal Update Progress

Click the See Update Progress link to view the Universal Prompt Update Progress report. This report shows the update availability and migration progress for all your Duo applications. You can also activate the new prompt experience for multiple supported applications from the report page instead of visiting the individual details pages for each application.

Enable ScienceLogic SL1 for SSO

1. Log into your ScienceLogic SL1 account as an administrator.

2. In the sidebar menu, navigate to System → Settings → Authentication → Resources. The "Resources" page opens.

3. In the upper right corner of the page, navigate to Actions → Create SSO Resource. The "SSO Auth Resource Editor" pop-up window opens.

4. Under "Basic Settings", enter a unique name for your authentication resource into the Name field.

5. Return to the Duo Admin Panel. Under "Metadata", copy the IdP Entity ID and paste it into the ScienceLogic SL1 IdP Entity ID field.

6. Return to the Duo Admin Panel. Copy the IdP SSO URL and paste it into the ScienceLogic SL1 IdP SSO URL field.

   

7. Return to the Duo Admin Panel. Under "Downloads" click Copy certificate and paste the certificate text into the ScienceLogic SL1 IdP Certificate field. Delete the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines from the pasted certificate text.

8. In ScienceLogic SL1, click the Signing Options drop-down menu and select SP Request and IdP Response.

9. The Request Signature Algorithm drop-down menu automatically selects RSA-SHA256.

10. Under "Attribute Mapping", type firstname into the First Name field.

11. Type lastname into the Last Name field.

12. Click Save and then close the "SSO Auth Resource Editor" pop-up window.

13. In the sidebar menu, navigate to System → Settings → Authentication → Profiles. The "Profiles" page opens.

14. In the upper right corner of the page, click Create. The "Create Authentication Profile" pop-up window opens.

15. Type a unique name for your authentication profile into the Name field.

16. Type 1 into the Priority Order field.

17. Make sure Wildcard is selected in the Pattern Type drop-down menu.

18. Type * into the API Hostname Pattern field.

19. Move the following sources from the Available Credential Sources field to the Aligned Credential Sources field:

    • CAC/Client Cert

    • EM7 Login Page

    • HTTP Auth

20. Move the authentication resource you created earlier and the EM7 Internal resource from the Available Authentication Resources field to the Aligned Authentication Resources field.

21. Click Save and then close the "Create Authentication Profile" pop-up window.

22. Open a new tab in your web browser and go to https://hostname_or_ip_of_EM7_appliance/samlsp.em7?action=metadata.

    Example: https://192.168.11.123/samlsp.em7?action=metadata

23. Right-click anywhere in the metadata text and save the metadata text as an XML file.

24. Return to the Duo Admin Panel. Under "Service Provider", click Choose File and open the XML file you saved earlier.

25. In the Duo Admin Panel, scroll down to the bottom of the page and click Save.

Learn more about ScienceLogic SL1 SSO at ScienceLogic Support.

Using SSO

You can log on to ScienceLogic SL1 by navigating to the ScienceLogic SL1 SSO page e.g., https://hostname_or_ip_of_EM7_appliance/ap2. Click Single Sign On to be redirected to Duo Single Sign-On to begin authentication.

Example: https://192.168.11.123/ap2a

Active Directory Login

With Active Directory as the Duo SSO authentication source, enter the primary username (email address) on the Duo SSO login page and click or tap Next.

Enter the AD primary password and click or tap Log in to continue.

Enable Duo Passwordless to log in to Duo SSO backed by Active Directory authentication without entering a password in the future.

SAML Login

The SAML login experience depends on your Duo SSO routing rules configuration.

With another SAML identity provider as the only enabled Duo SSO authentication source and the default routing rule in place, Duo SSO immediately redirects the login attempt to that SAML IdP for primary authentication. Users do not see the Duo SSO primary login screen.

If you have multiple enabled SAML authentication sources or custom routing rules in place, then users enter their primary username (email address) on the Duo SSO login page and then will be redirected to the correct external SAML identity provider.

Duo Authentication

Successful verification of your primary credentials by Active Directory or a SAML IdP redirects back to Duo. Complete Duo two-factor authentication when prompted and then you'll return to ScienceLogic SL1 to complete the login process.

* Universal Prompt experience shown.

You can also log into ScienceLogic SL1 using Duo Central, our cloud-hosted portal which allows users to access all of their applications in one spot. Link to ScienceLogic SL1 in Duo Central by adding it as an application tile. Once the tile has been added, log into Duo Central and click the tile for IdP-initiated authentication to ScienceLogic SL1.

Congratulations! Your ScienceLogic SL1 users now authenticate using Duo Single Sign-On.

See the full user login experience, including expired password reset (available for Active Directory authentication sources) in the Duo End User Guide for SSO.

Grant Access to Users

If you did not already grant user access to the Duo users you want to use this application be sure to do that before inviting or requiring them to log in with Duo.

Enable Remembered Devices

To minimize additional Duo two-factor prompts when switching between ScienceLogic SL1 and your other Duo Single Sign-On SAML applications, be sure to apply a shared "Remembered Devices" policy to your SAML applications.

Troubleshooting

Need some help? Try searching our Knowledge Base articles or Community discussions. For further assistance, contact Support.